General Information and Technical Support

The Allergen Bureau provides rapid responses to questions concerning the management of food allergen risks in food ingredients and manufactured foods in Australia and New Zealand. Phone 0437 918 959 for Australia and + 61 437 918 959 for International.

Allergen Bureau Member enquiries and VITAL Online subscriber enquiries will be acknowledged within 2 working days and considered responses given within 5 working days – although we are pleased to say we are usually much quicker than that and generally respond on the same or next day!

Non-members are only able to access the Allergen Bureau phone and email information service as a priority for one enquiry. Subsequent enquiries and requests for assistance by non-members will be considered on a case-by-case basis, as time and resources allow.
Become a Member – Join the Allergen Bureau

Australia: 0437 918 959

International: + 61 437 918 959


The Allergen Bureau Ltd

Suite 4, Level 3
13-17 Castray Esplanade
Battery Point
Tasmania 7004

ACN: 162 786 389